.ticket-preview .tp-back{margin-bottom:14px}.ticket-preview .tp-back a{display:inline-flex;align-items:center;gap:6px;color:var(--bm-grey-600);font-family:var(--bm-font-body);font-size:14px;font-weight:500;text-decoration:none;transition:color .15s}.ticket-preview .tp-back a:hover{color:var(--bm-navy)}.ticket-preview .tp-back .pi{font-size:12px}.ticket-preview .ticket-container.p-splitter{border:1px solid var(--bm-border);border-radius:var(--bm-radius-card);background:var(--bm-white);box-shadow:0 2px 8px rgba(0,0,45,.06);overflow:hidden}.ticket-preview .ticket-container .p-splitter-gutter{background:var(--bm-border)}.ticket-preview .ticket-container .p-splitter-gutter-handle{background:var(--bm-grey-400);border-radius:var(--bm-radius-btn)}.ticket-preview .tp-bar{display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:66px;padding:12px 20px;border-bottom:1px solid var(--bm-border);background:var(--bm-white)}.ticket-preview .tp-bar-left,.ticket-preview .tp-bar-right{display:flex;align-items:center;gap:18px}.ticket-preview .tp-meta-stack{display:flex;flex-direction:column;gap:8px}.ticket-preview .tp-meta{display:flex;align-items:center;gap:8px;min-width:0}.ticket-preview .tp-meta-end{justify-content:flex-end}.ticket-preview .tp-meta-label{color:var(--bm-grey-600);font-family:var(--bm-font-body);font-size:13px;font-weight:500;white-space:nowrap}.ticket-preview .tp-meta-value{color:var(--bm-navy);font-family:var(--bm-font-body);font-size:13px;font-weight:600}.ticket-preview .tp-status.p-tag{min-width:78px;padding:5px 12px;border-radius:var(--bm-radius-btn);color:var(--bm-white);font-family:var(--bm-font-body);font-size:12px;font-weight:600;letter-spacing:.01em;line-height:1.2}.ticket-preview .tp-panel-body{padding:20px 22px}.ticket-preview .tp-title{margin:0 0 16px;color:var(--bm-navy);font-family:var(--bm-font-title);font-size:20px;font-weight:600;letter-spacing:-0.015em;line-height:1.25}.ticket-preview .tp-description.p-fieldset{margin-bottom:18px;padding:0;border:1px solid var(--bm-grey-300);border-radius:var(--bm-radius-input);background:var(--bm-grey-50);box-shadow:none}.ticket-preview .tp-description .p-fieldset-legend{padding:0 0 0 4px;color:var(--bm-navy);font-family:var(--bm-font-body);font-size:13px;font-weight:600;line-height:1.4}.ticket-preview .tp-description .p-fieldset-content{padding:4px 16px 16px}.ticket-preview .tp-description .text-block{margin:0;color:var(--bm-grey-700);font-family:var(--bm-font-body);font-size:14px;line-height:1.55}.ticket-preview .tp-description .text-block a{color:var(--bm-blue);text-decoration:none}.ticket-preview .tp-description .text-block a:hover{text-decoration:underline}.ticket-preview .tp-attachments .p-dataview-content{background:transparent}.ticket-preview .ticket-attachment-card{border:1px solid var(--bm-border);border-radius:var(--bm-radius-sm);background:var(--bm-white)}.ticket-preview .ticket-attachment-card .word-break{margin:0;color:var(--bm-grey-700);font-family:var(--bm-font-body);font-size:13px}.ticket-preview .tp-file-icon.pi.pi{color:var(--bm-grey-500);font-size:5rem}.ticket-preview .tp-spinner.pi.pi{color:var(--bm-blue);font-size:20px}.ticket-preview .ticket-comments-body{background:var(--bm-grey-100)}.ticket-preview .ticket-comment-body{border:1px solid var(--bm-border);border-radius:var(--bm-radius-sm);background:var(--bm-white);box-shadow:0 1px 3px rgba(0,0,45,.04) !important}.ticket-preview .tp-comment-author{color:var(--bm-navy);font-family:var(--bm-font-body);font-size:13px;font-weight:600}.ticket-preview .tp-comment-label{color:var(--bm-grey-500);font-family:var(--bm-font-body);font-size:12px;font-weight:500}.ticket-preview .tp-comment-date{color:var(--bm-grey-600);font-family:var(--bm-font-body);font-size:12px;font-weight:500}.ticket-preview .tp-comment-text{color:var(--bm-grey-700);font-family:var(--bm-font-body);font-size:14px;line-height:1.55}.ticket-preview .tp-comment-text p{margin:0 0 8px}.ticket-preview .tp-comment-text p:last-child{margin-bottom:0}.ticket-preview .tp-composer{padding:16px 20px;border-top:1px solid var(--bm-border);background:var(--bm-white)}.ticket-preview .tp-editor .p-editor-toolbar.ql-toolbar{border:1px solid var(--bm-grey-350);border-bottom:none;border-radius:var(--bm-radius-input) var(--bm-radius-input) 0 0;background:var(--bm-grey-100)}.ticket-preview .tp-editor .p-editor-content.ql-container{border:1px solid var(--bm-grey-350);border-radius:0 0 var(--bm-radius-input) var(--bm-radius-input);background:var(--bm-white)}.ticket-preview .tp-editor .ql-editor{color:var(--bm-grey-900);font-family:var(--bm-font-body);font-size:14px;line-height:1.55}.ticket-preview .tp-editor .ql-editor.ql-blank::before{color:var(--bm-grey-400);font-family:var(--bm-font-body);font-size:14px;font-style:normal}.ticket-preview .tp-editor .ql-snow .ql-stroke{stroke:var(--bm-grey-600)}.ticket-preview .tp-editor .ql-snow .ql-fill{fill:var(--bm-grey-600)}.ticket-preview .tp-editor .ql-snow button:hover .ql-stroke,.ticket-preview .tp-editor .ql-snow button.ql-active .ql-stroke{stroke:var(--bm-blue)}.ticket-preview .tp-composer-actions{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:12px}.ticket-preview .tp-composer-left,.ticket-preview .tp-composer-right{display:flex;align-items:center;gap:12px}.ticket-preview .field-error{display:block;margin-top:6px;color:var(--bm-red);font-family:var(--bm-font-body);font-size:13px;font-weight:500;line-height:1.4}.ticket-preview .btn-send.p-button{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:10px 26px;border:none;border-radius:var(--bm-radius-btn);background:var(--bm-blue);color:var(--bm-white);box-shadow:none;font-family:var(--bm-font-body);font-size:14px;font-weight:600;white-space:nowrap;transition:background .15s,transform .1s,box-shadow .15s}.ticket-preview 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20px;border:none;border-radius:var(--bm-radius-btn);background:var(--bm-red);color:var(--bm-white);box-shadow:none;font-family:var(--bm-font-body);font-size:13px;font-weight:600;white-space:nowrap;transition:background .15s}.ticket-preview .btn-close-ticket.p-button:enabled:hover{background:var(--bm-primary-hover)}.ticket-preview .btn-remove.p-button{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:7px 16px;border:none;border-radius:var(--bm-radius-btn);background:var(--bm-red);color:var(--bm-white);box-shadow:none;font-family:var(--bm-font-body);font-size:13px;font-weight:600;white-space:nowrap;transition:background .15s}.ticket-preview .btn-remove.p-button:enabled:hover{background:var(--bm-primary-hover)}.ticket-preview .btn-download.p-button{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;padding:0;border:none;border-radius:var(--bm-radius-btn);background:transparent;color:var(--bm-blue);box-shadow:none;transition:background .15s,color .15s}.ticket-preview .btn-download.p-button:enabled:hover{background:var(--bm-blue-bg);color:var(--bm-blue-hover)}.ticket-preview .btn-send.p-button .p-button-icon-left,.ticket-preview .btn-attach.p-button .p-button-icon-left,.ticket-preview .btn-remove.p-button .p-button-icon-left{margin:0;font-size:12px}.ticket-preview .btn-download.p-button .p-button-icon{margin:0;font-size:13px}.ticket-preview .btn-send.p-button .p-button-label,.ticket-preview .btn-attach.p-button .p-button-label,.ticket-preview .btn-remove.p-button .p-button-label,.ticket-preview .btn-close-ticket.p-button .p-button-label{flex:0 0 auto;font:inherit}.ticket-preview .p-scrollpanel .p-scrollpanel-bar{background:var(--bm-grey-400);border-radius:var(--bm-radius-btn);opacity:.6}@media(max-width: 600px){.ticket-preview .tp-bar{align-items:flex-start;padding:12px 14px}.ticket-preview .tp-panel-body{padding:16px 14px}.ticket-preview .tp-composer{padding:14px}}

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